Punctual, high-quality communication is part of good customer service. Marketing and customer service are integrated seamlessly as parts of our solution. Romexis AssisDent contains a customer management system, which makes the work of your call center easier and enhances sales. Automated tools integrated to the system bring more sales while improving the quality of service.

Customer service

  • Efficient tools for all front desk tasks
  • Quick overview of the clinic’s situation
  • Versatile search functions
  • Appointment scheduling and preliminary information via Internet

Precise customer communication, better service

Intelligent use of patient information helps you improve your customer service. You can create for example mailing lists based on customer information, print out address stickers or create calling lists.

“Romexis AssisDent has significantly reduced office work. Especially the appointment scheduling function is very significant to a big clinic with several dentists. Also text message invitations have smoothened things up.”

Dentist Kari Suvanto. Personnel: 8 dentists, 6 specialist dentists, 10 dental nurses, 2 office secretaries and 3 dental hygienists using Romexis AssisDent since 2001.